Please read this carefully! As full time travelers, we know things come up that can lead us to cancelling a trip…but we also know that a lot of things are non-refundable, which is why our $500 deposit is non-refundable up to certain times, so we just want to emphasize that here! And also give you exact details of some ways we can help make up for any loses if the timing is long enough in advance.
Our cancellation policy is based on our local tour companies’ policies as well for timing until things like hotels and tours are not refundable, as well as our own fees for all of the admin and work we do to create these trips, and handle all of your bookings! We hope you understand!
This is also why we make travel insurance MANDATORY, and we highly recommend getting it around the same time you book your flights. That way if a covered issue happens like a flight cancellation or delay, or you (god forbid) get hospitalized or covid, the insurance will likely cover your trip.
However, if you cancel for PERSONAL reasons, including work-related issues, financial-issues, family-issues, or fear of travel, the insurance does not cover those reasons, and neither can we, however we try to be as flexible as possible!
UPDATE: As of 2024, we now require:
- 50% of total trip price paid by 6 months before the trip
- 100% of total trip price paid by 3 months before the trip
Below is an overview of our cancellation policy timeline for personal reasons:
- Up to 8 months before: Deposit can be moved to another trip, any other payments refunded
- Up to 6 months before: 1/2 of deposit can be moved to another trip, any other payments refunded if spot is filled (less non-refundable fees such as flights, name changes, and visas)
- Up to 3 months before: 1/4 of deposit can be moved to another trip and other payments refunded if spot is filled only, otherwise non-refundable deposit + potential fees from tour company deducted from non-refundable/non-transferable items and admin fees
- Less than 3 months before: non-refundable
For emergency health situations; we will evaluate them on a per basis situation depending on the time of cancellation and ability to have travel insurance cover it or not.
PLEASE PURCHASE TRAVEL INSURANCE AT THE TIME OF BOOKING YOUR TRIP!
